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By Hans-Werner Franz

This publication builds a bridge among facilitation concepts and management in venture and community administration. It presents methodical Messages, a Facilitator Curriculum, and the wealth of forty rigorously chosen and reality-proof instruments, lots of that have now not been released in any respect or a minimum of by no means been released in English. The reader will gain as a lot from studying by way of doing as from doing by means of studying; this ebook is for managers who ultimately are answerable for winning co-operation in initiatives in and throughout businesses or networks of corporations, and who need to know and percentage higher what they're going to do and to do larger what they've got deliberate to do jointly. it's a useful publication, even though it is predicated on medical ideas, and it attracts at the authors` event in consultancy and administration.

All ready-for-use instruments may be downloaded from the book´s web page at


Hans-Werner Franz is a senior researcher and advisor in addition to a member of the administration Board on the Social study Centre (Sozialforschungsstelle) at Dortmund college of expertise, Germany. His good proven tune checklist comprises overall caliber administration, supplier improvement, and vocational training.

Ruggiera Sarcina is a senior researcher and advisor, taking part with the Italian Chambers of trade in Italy and out of the country. Her concentration is on tasks facing neighborhood improvement rules, cluster improvement, and innovation and internationalisation of small and medium-sized enterprises.

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Extra resources for Building Leadership in Project and Network Management: A Facilitator's Tool Set

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Transparency - having the vital knowledge necessary to achieve the common purpose the network is pursuing - is a necessary condition to enable each partner to measure the perceived advantage of networking and co-operation as compared to competition. Possible conflict situations can only be settled in a sustainable way if there is mutual readiness to except compromise and to invest money, time and emotions into the common endeavour. Networks are exchange mechanisms striving for a win-win situation.

Regarding the process, communication is the reception, exchange, and transmission of data, information and knowledge between two or more individuals. The communicated material is usually signs such as words, images, gestures, scents, tastes, textures and sounds. Regarding the purpose, communication means informing and/or sharing of meaning. Our context of reflection about perception and communication is the shaping of collaboration and learning processes and conditions by facilitators. For this application context, it is vital to remember that we have to consider and organise two “spaces of perception” at the same time; the space occupied by individuals since they are the actual learners (all learning is individual), and the common space of individuals who learn together in a common space of co-operation.

Cf. Message 2M4: Basic concepts of perception and communication · Data are signs or structured accumulations of signs - things seen or heard or sensed in any way - figures, statistics, texts, pictures, etc. – which an individual or organisation (a system) may or may not perceive. They are there, independently of me. · Data become information “for me” once they are perceived as different from existing data and able to affect existing information or knowledge. · Knowledge is selected information embedded in the system of existing knowledge and experience (as well as physical and genetic dispositions) with proven or expected relevance (sense and meaning) for present or future contexts of the life of an individual or an organisation.

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